Our privacy policy has been effective on July 11, 2025.
This privacy policy can provide privacy details about how we manage all the personal information you disclose when you use Reli Up products and services.
If you have any questions, comments or suggestions, please feel free to contact us in the following ways:
Email: DPO@madv360.com
[Beijing MADV Technology Co., Ltd.] (hereinafter referred to as "MADV" or "we") knows the importance of personal information to you, and will do its best to protect your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: principle of consistent rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of least enough, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc. At the same time, we promises that we will take corresponding safety protection measures to protect your personal information in accordance with the mature safety standards of the industry.
Please read and understand this "Privacy Policy" carefully before using our products (or services).
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. MADV will only collect and use your personal information for the following purposes stated in this policy:
To provide basic services, the application needs to call your following permissions or functions to ensure the operation of the application's functionality:
Read, write, or delete storage space
Used for reading, writing, or deleting device saved videos or screenshots
If you do not agree to invoke the necessary permissions or functions mentioned above, or do not agree to our collection and use of the above information, this application will not function properly.
In addition, we require you to register an account, and when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to fully utilize the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to access, including the third-party account.
When you use this business function, our app will apply for the following system permissions related to personal information from you:
We will also use the above information to maintain and improve this business function, develop new business functions, etc.
We will not share your personal information with any company, organization or individual other than MADV, except in the following cases:
Currently, our authorized partners include the following types:
1) Authorized partners for advertising and analysis services. Unless we have your permission, we will not use your personally identifiable information (referring to information that can identify you, such as your name or e-mail address, through which you can be contacted or identified) with the provision of advertising and analysis services Of partners to share. We will provide these partners with information about the coverage and effectiveness of their advertising, but will not provide your personally identifiable information, or we will aggregate this information so that it does not personally identify you. For example, only after advertisers agree to abide by our advertising guidelines, we may tell advertisers how effective their ads are, or how many people have seen their ads or installed apps after seeing them, or cooperate with them Partners provide unidentifiable demographic information (such as "a 25-year-old man in Beijing who likes software development") to help them understand their audience or customers.
2) Suppliers, service providers and other partners. We send information to suppliers, service providers, and other partners who support our business globally. These supports include providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, and providing customers Services, payment facilitation or conducting academic research and surveys.
For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
3) Currently, we will seek your explicit consent for sharing your personal information in the following situations:
We will not transfer your personal information to any company, organization or individual, except in the following cases:
We will only publicly disclose your personal information under the following circumstances:
(1) We have used safety protection measures that comply with industry standards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when you access your Xiaomi account, you can choose our two-step verification procedure to ensure better security. When you send or receive information from the MADV device to Xiaomi's server, we ensure that it is encrypted using Secure Socket Layer (SSL) and other algorithms. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent malicious attacks on data; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy Protection training courses to strengthen employees' awareness of the importance of protecting personal information.
(2) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
(3) At the same time, our data security capabilities: all your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest level of security. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be subject to disciplinary action or termination of cooperation. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices (including physical security measures) to prevent any unauthorized access and use.
(4) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law. When it is no longer necessary to retain information for legal, dispute resolution, enforcement of our agreements, or other business purposes, we will no longer retain personal information, or we will eliminate ways to associate personal information with specific individuals.
(5) The Internet is not an absolutely secure environment, and emails, instant messaging, and communication with other Internet users are not encrypted. We strongly recommend that you do not send personal information through such methods. At the same time, please use a complex password to help us ensure the security of your account.
(6) We will regularly update and disclose the relevant content of the report on security risks, personal information security impact assessment, etc. If we make a major change to this privacy policy, we will notify you via email (sent to the email address specified in your account) or on all MADV websites or via mobile devices so that you can understand the information we collect And how we use this information. Such privacy policy changes will be applicable from the effective date specified in the notice or website. We recommend that you check this webpage regularly to get the latest information on our privacy practices. Your continued use of the products and services on the website, mobile phone and/or any other device will be deemed to have accepted the updated privacy policy. When we collect more personal information from you or we hope to use or disclose your personal information for a new purpose, we will obtain your consent again.
(7) In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can independently prevent and Suggestions to reduce risks, remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement.
At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we guarantee that you exercise the following rights with respect to your personal information:
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise the right of data access, you can access it yourself in the following ways:
Account information — If you want to access or edit the personal information in your account, change your password, add security information, or close your account, you can perform such operations through Mijia.
If you are unable to access the personal information through the above link, you can contact us at any time by sending an email to DPO@madv360.com. We will respond to your access request within 30 days.
As long as we do not need to invest too much, we will provide you with other personal information generated during your use of our products or services. If you want to exercise data access rights, please send an email to DPO@madv360.com.
When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. You can apply for correction through the methods listed in "(1) Access to your personal information".
If you are unable to correct this personal information through the above link, you can contact us at any time by sending an email to DPO@madv360.com. We will respond to your correction request within 30 days.
In the following situations, you can request us to delete personal information:
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
After you delete information from our service, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.
Each business function requires some basic personal information to be completed (see the "How We Collect and Use Your Personal Information" section of this policy). For the collection and use of additional personal information, you can also give or withdraw your authorization and consent at any time.
You can do it yourself in the following ways:
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
If you do not want to accept the commercial advertisements we send you, you can cancel at any time by the following methods:
You can change your decision at any time by contacting us in writing or sending an email to DPO@madv360.com.
You can cancel the previously registered account at any time. You can do this by yourself in the following ways:
MADV For detailed information related to personal information obtained, you can cancel the relevant account via DPO@madv360.com.
The detailed information related to the personal information in your account can be accessed and changed by logging in to the account through your device.
After canceling your account, we will stop providing products or services to you, and delete your personal information at your request, unless otherwise provided by laws and regulations.
You have the right to obtain a copy of your personal information. You can do this yourself in the following ways:
MADV For detailed information related to personal information obtained, you may apply for a copy of your personal information via DPO@madv360.com, we will process it within 15 working days after receiving the email.
The detailed information related to the personal information in your account can be accessed and changed by logging in to the account through your device. Under the premise of technically feasible, such as data interface matching, we can also directly transmit a copy of your personal information to a third party designated by you according to your requirements.
In communicating, analyzing and developing statistical information related to the use of our products and services with you about your equipment, services or any general inquiries (such as updates, customer consulting support, information about our activities, notices), etc., we It may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us for an explanation, and we will also provide appropriate remedies.
To protect your safety, you may need to provide a written request before responding to your above request, or we may ask you to verify your identity before processing your request.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unreasonably repeated, require too many technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) Request, we may reject it.
In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
Our products, websites and services are mainly for adults. Without the consent of their parents or guardians, children are not allowed to create their own user accounts.
For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child.
Although local laws and customs define children differently, we treat anyone under the age of 14 as a child.
If we find that we have collected children's personal information without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible.
In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored in the territory of the People's Republic of China.
Since we provide products or services through resources and servers all over the world, this means that after obtaining your authorization and consent, your personal information may be transferred to the overseas jurisdiction of the country/region where you use the product or service, or Receive visits from these jurisdictions.
Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is sufficiently and equally protected within the territory of the People's Republic of China. For example, we will request your consent to cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.
Our privacy policy may change. Without your explicit consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes to this policy on this page. For major changes, we will also provide more noticeable notifications (including for some services, we will send notifications by email to explain the specific changes to the privacy policy).
The major changes referred to in this policy include but are not limited to:
We will also archive the old version of this policy for your review.
If you have any questions, comments or suggestions about this privacy policy, please contact us in the following ways:
We have set up a full-time department for personal information protection (or personal information protection commissioner), you can contact them in the following ways:
Email: DPO@madv360.com
Under normal circumstances, we will reply within 30 days.
If you are dissatisfied with our response, especially our personal information processing behavior has harmed your legal rights, you can also seek a solution by filing a lawsuit in a court with jurisdiction in the defendant's domicile.
Thanks for reading our privacy policy!